The Change Engine · Advanced · E3
Workflow Transformation
Mapping, redesigning, and deploying AI-augmented workflows
- Duration
- 2 days · 9:00–17:00 each day (13h contact, incl. breaks + lunch)
- Participant level
- Intermediate: regular AI users
- Format
- In-person workshop: hands-on with AI tools
- Participants
- 12 included · 20 maximum (flexible group size)
- Prerequisite
- E2 (or equivalent) + 60 days applied AI usage
- Ecosystem
- Your ecosystem: Microsoft · Google · Claude · ChatGPT
- Price
- EUR 7,000 (EUR 250 per extra participant)
Amounts in EUR, excl. VAT.
ai-generatedWhat participants will be able to do
- Map end-to-end workflows and identify AI intervention points
- Apply the 10-20-70 rule to prioritise automation investments
- Build an automation priority matrix for your function
- Define and measure KPIs for AI-transformed workflows
Tools & resources
What changes after this module
Managers leave with three real workflows redesigned, tested with AI tools, costed, and ready to deploy, plus a repeatable method and a measurement framework to keep going.
Who should attend
Middle managers. Intermediate: regular AI users.
Programme
This agenda is indicative. Content, sequencing, and examples are adapted to your team's context, tools, and objectives.
Before you start
- Two documented processes (or willingness to map them live)
- Volume and time estimates for each
- Access to the tools those processes run on
- E2 or equivalent baseline
| Day 1 | 9:00–10:30 | Process mining for AI opportunities: Finding the real automation candidates in your team’s workMapping current-state workflows, time-value analysis (where the hours actually go), and spotting the high-frequency, high-friction steps. Hands-onEach manager maps two current-state workflows and runs a time-value analysis to rank steps by hours consumed and pain, surfacing the best candidates. |
| 10:30–10:45 · ☕ Coffee break | ||
| Day 1 | 10:45–12:30 | AI-first workflow design: Redesign principles and the “AI does / Human reviews / Human decides” framework applied properlyChoosing the right ecosystem tool () per step, and where a human checkpoint is non-negotiable. Hands-onGuided walkthrough: the group redesigns one shared example workflow end-to-end together, so everyone has the method before applying it solo. |
| 12:30–13:30 · 🍽 Lunch break | ||
| Day 1 | 13:30–15:30 | Hands-on: redesign workflow #1: First full solo redesign of a real workflow, built and tested live. Hands-onEach manager takes a real workflow, maps current state, designs the AI-augmented version, and tests it live in the client’s tools, producing a working v1. |
| 15:30–15:45 · ☕ Coffee break | ||
| Day 1 | 15:45–17:00 | Business case per workflow: Making it fundable and credible: time saved, quality change, risk, and costAvoiding the “looks good on dummy data” trap. Hands-onManagers build a one-page business case for workflow #1: before/after time, quality and risk notes, and the net benefit. |
| Day 2 | 9:00–11:00 | Hands-on: redesign workflow #2: Repetition builds the muscle: a second full redesign at real depth, with cross-team peer review to catch blind spots. Hands-onEach manager redesigns a second real workflow to a tested v1, then runs a structured peer review of a colleague’s redesign, giving and receiving specific fixes. |
| 11:00–11:15 · ☕ Coffee break | ||
| Day 2 | 11:15–12:30 | Hands-on: workflow #3 sprint: The third rep, fasterWith the method now in the muscle, a timed sprint takes workflow #3 from map to tested v1: the pace that proves the method is yours, not the trainer’s. Hands-onTimed sprint: each manager maps, redesigns, and live-tests their third workflow in 75 minutes, then logs what the speed cost, and what it didn’t. |
| 12:30–13:30 · 🍽 Lunch break | ||
| Day 2 | 13:30–14:45 | Change management per workflow: A redesigned workflow nobody adopts is worthlessStakeholder impact, training needs, rollout sequence, and a fallback plan for each. Hands-onManagers complete a rollout plan for their top workflow: who’s affected, the training they need, the sequence, and the fallback if it fails. |
| 14:45–15:00 · ☕ Coffee break | ||
| Day 2 | 15:00–16:15 | Measurement framework: Proving it worked and keeping it improvingKPIs per workflow, before/after baselines, a simple dashboard, and a continuous-improvement loop. Hands-onEach manager defines the KPI set and baseline for their three workflows and sketches the dashboard they’ll actually review. |
| Day 2 | 16:15–17:00 | Implementation roadmap: Sequencing deployment across the three workflows: priorities, dependencies, and resources. Hands-onManagers assemble a prioritised implementation roadmap and present it in trios for challenge. |
Deliverables
- Three redesigned workflows (tested v1s)
- Workflow business-case template (one completed)
- Per-workflow rollout plan
- Workflow measurement framework + dashboard sketch
- Prioritised implementation roadmap
Interested in running this module for your team? Get in touch and we'll tailor the format, dates, and delivery to your context.
Request this trainingYour trainer
Has mapped and rebuilt live business workflows with AI running in production
Discovery Session
This module requires a full day to deliver a meaningful learning experience. We only offer it in its complete format.
Frequent questions
Can modules be taken individually?
Yes. Every module stands alone at a fixed price, and every module counts toward a programme if you continue.
Where does training happen?
At your premises or remote, on your dates, for private cohorts. Open sessions run on a fixed monthly calendar.
Which AI tools do you train on?
Yours. Every module ships in four ecosystem editions and runs its exercises on your real stack.
Who delivers?
Inforca's senior consultants and trainers. Flagged modules and the executive track are delivered at senior-expert level.
Discuss this module in a First Call: fit, dates, and the path around it.
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